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Purchasing an item
Purchasing shoes made easy. Browse our on-line store, click on any items that you wish to buy to put them into the shopping basket. After you have finished your selection, click on “Checkout” and you will be asked for a few details that we need to be able to fulfill your order. Your credit/debit card will be charged at the time of placing your order.
We accept credit cards: Visa, Mastercard, Maestro and Delta and all payments are taken via SagePay or PayPal.
If you are shopping from anywhere in Europe, place your order and your credit card company will convert the transaction to Euro’s on your own currency on your statement. However, please note that we are only able to deliver to the UK mainland at the moment.
Always use the card holder’s address when ordering and an alternative delivery address can be put in the separate delivery address. If the card does not match the billing address and postcode we will not proceed with the order.
FREE UK Standard Delivery
Our Free UK Standard Delivery Parcels are posted within 7-10 working days using Royal Mail 1st class. Delivery should take from 1-3 days from the date of despatch, however outlying areas such as the Highlands & Islands of Scotland, the IOM & IOW may take slightly longer. Please allow 7 working days from the date of despatch before querying a delivery. Any claims for lost goods must be completed within 10 days of payment date.
NO QUIBBLE RETURNS
If you are not completely satisfied with your purchase, you can return it within 14 days of purchase in its original unworn condition with the original box and we will refund the product price. Please ensure that your order number is in the box so we can locate your details to offer the refund. This will not include your postage costs.
We do not pay the postage costs of returns.
We recommend that you obtain proof of delivery for your return as we are not liable for goods lost in transit.
Please return items to:
Marrum Distribution Ltd
19 Ferro Fields
Scaldwell Ind Estate